Your peace of mind starts with ISUZU’s promise
For the ultimate peace of mind and the best ownership experience possible, ISUZU provides a comprehensive manufacturer warranty on all new trucks, pickup trucks, SUVs and ISUZU Genuine Parts including Best Value Parts sold through the ISUZU authorized distributors and dealers.
Over the course of our tried and tested more than 100 years history, we have built a reputation on reliability, durability, creating trust and loyalty with ISUZU owners by always having their best interests in mind.
This warranty is complimentary with every new vehicle and it can even be transferred to subsequent owners which may help to keep a high resale value for your investment.
Rest assured that no matter where you drive, ISUZU has always got your back.
ISUZU’S MANUFACTURER WARRANTY
Q-Series | N-Series | F-Series | |
Basic Warranty | 36 months or 100,000km | 36 months or 100,000km | 24 months or 100,000km |
Genuine & Best Value Parts | 90 days or 3,000km | 90 days or 3,000km | 90 days or 3,000km |
Batteries (Original Equipped) | 12 months or 20,000km | 12 months or 20,000km | 12 months or 20,000km |
Adjustments: Wheel alignment Tire Balance Clutch adjustment | 12 months or 20,000km | 12 months or 20,000km | 12 months or 20,000km |
Paint | 36 months or 100,000km | 36 months or 100,000km | 12 months or 20,000km |
For further details and warranty exclusions, please see warranty booklet or contact your authorized ISUZU distributors or dealers.
ISUZU WARRANTY EXCLUSIONS
The Warranty does not cover:
TIRES
Tires and tubes, are separately warranted by their maker.
DAMAGE OR COLLISION DUE TO ACCIDENTS, MISUSE, OR ALTERATIONS
Accidents or damage caused by collision, fire, theft, freezing, vandalism, riot, explosion or from objects striking the vehicle; misuse or abnormal use of the vehicle such as driving over curbs, overloading, racing, or other competition; and alterations to the vehicle. In addition, coverages do not apply if the odometer has stopped or been altered. Proper use is discussed in the Owner’s and Driver’s
Manual.
DAMAGE OR SURFACE CORROSION FROM ENVIRONMENT
Airborne fallout (chemicals, tree sap, etc.), stones, hail, earthquake, water or flood, windstorm, lightning etc.
DAMAGE DUE TO LACK OF MAINTENANCE OR USE OF WRONG FUEL, OIL, OR LUBRICANTS
Defects, malfunctions or failures resulting from negligence, improper adjustments or repairs, installation of non-genuine parts, improper maintenance, lack of required maintenance or use of fuels, oils and/or lubricants other than those recommended in the Owner’s and Driver’s Manual.
MAINTENANCE IS OWNER’S EXPENSE
Cleaning and polishing, lubricating, engine tune up, replacing spark plugs (injection nozzles) worn brake linings, clutch disc and wiper blades, and performing other normal maintenance services all vehicles require. See Owner’s and Driver’s Manual.
EXTRA EXPENSES
This warranty does not cover any economic loss including (without limitation), payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expense, loading bills, food, other travel costs, storage charges and other incidental or consequential loss or damage.
DAMAGE DUE TO OVERLOADING, IMPROPER BODY, OR OTHERS
Any part of a Vehicle which has been subject to overloading beyond the applicable weight rating so as in any way, in the reasonable judgement of the ISUZU Dealer to affect adversely its performance and reliability.
Special bodies, body conversions or equipment not manufactured or supplied by ISUZU.
Any part of the Vehicle which fails or malfunctions as a result of improper conversion of installation of special bodies or
equipment by the other manufacturers or suppliers.
Any part of the Vehicle which fails or malfunctions resulting from modification, alternation, tempering, disconnection, improper adjustments or repairs, installation of parts not equivalent in quality design to parts supplied by ISUZU or its dealer.
CONSUMPTION PARTS
The consumption parts, e.g. Filters and Friction Parts (Clutch Disc, Brake Lining, etc.) are not covered by this warranty even if they are ISUZU Genuine Parts and/or Best Value Parts (BVP). ISUZU will cover the warranty for these items if they are clearly defective due to defective materials or insufficient workmanship.
Terms and conditions apply.
For further details and warranty exclusions, please contact your authorized ISUZU distributors or dealers.
THE OWNER’S RESPONSIBILITIES
Normal maintenance services and replacement of service items as described below are the responsibility of the owner and, as such, are not considered defects in material and workmanship under the provisions of the New Vehicle Warranty. Weather and atmospheric conditions, varying road surfaces, individual driving habits and vehicle usage greatly contribute to the need for maintenance service. See your Owner’s and Driver’s Manual for specific maintenance instructions covering each component of the vehicle. To help you get the utmost in satisfaction and extended service from your vehicle the principal service and replacement items are summarized below.
MAINTENANCE SERVICE
LUBRICATION – Heat, cold, dusty conditions or unusually wet weather all contribute to the need for lubrication at regular intervals. In addition to the regular maintenance services at recommended intervals, throttle linkage, parking brake linkage, and cab parts such as door and hood latches and hinges, weather stripping, etc. should receive attention at every oil change. As part of the periodic lubrication service, all lubricant and fluid levels should be checked.
WHEEL ALIGNMENT AND WHEEL BALANCE are affected by operating conditions such as hitting road holes and curbs, rapid starts and stops, tire skidding etc. Wheel alignments and balancing service contribute to longer tire life and better vehicle handing.
TIRE ROTATION – Rapid acceleration, quick stops, vehicle speed and loading affect tire and can cause uneven wear. Tires should be rotated regularly for uniform wear and maximum life.
BRAKE SERVICE – Brake linings are subject to wear from usage depending upon driving conditions and driving habits of each individual driver. Check brake lining condition at the recommended intervals.
ENGINE OIL CHANGE AND FILTERS – Change engine oil, and air, fuel and oil filters at recommended intervals.
TRANSMISSION OIL CHANGE – Extended use and contamination affect transmission fluid. To assure efficient operation, transmission oil should be drained and fresh fluid added, and strainer (if used) replaced, at the recommended intervals.
BELT ADJUSTMENT – To assure proper performance of belt-driven components, all belts should be checked and adjusted periodically.
CARBON DEPOSITS – Some carbon build-up is normal in the combustion chambers of any engine, depending upon oil and fuel quality and operating conditions. For best results follow the oil and fuel recommendation in the Owner’s and Driver’s Manual.
AIR CONDITIONER (When equipped) – Annual maintenance is necessary to assure proper performance. Adding of refrigerant may be necessary from time to time.
PAINT, CHROME, AND TRIM are affected by normal wear and exposure. Proper maintenance and care of these items can add to their appearance and durability.
CLUTCH LINKAGE ADJUSTMENT – To assure proper clutch action and expended life, linkage should be checked periodically and if necessary, adjusted.
REPLACEMENT ITEMS
BRAKE LININGS are directly affected by driving habits and use; the replacement of brake linings and the reconditioning of brake drums should be performed when necessary.
CLUTCH DISC life is directly affected by driving habit and use; the replacement of clutch disc should be performed when necessary.
FILTERS perform the important function of cleaning air, fuel or oil and should be serviced at recommended intervals.
WIPER BLADES Life is depended upon use climatic conditions and they should be replaced when necessary.